Repair Service

We believe that great jewellery should last a lifetime. But sometimes, even the most exquisite pieces need a little TLC. We provide a comprehensive repair and cleaning service for all jewellery types. Some common repairs that we do include:

Chain rejoining
Ring re-sizing
Claw building
Setting replacement
Stone supply/replacement
Shank replacement

We can also remake and restore your jewellery entirely if required.
Fill in the form below to get a quote for your jewellery repair and have a look at some of Charlotte’s previous work.

Stone Re-setting

One of the this ring's diamonds fell out and was kept by the owner for repair. Over the years of wear the claws have worn down and are weak (Hence why the Diamond fell out!)
Before
The Diamond is now re-set with new claws. The other claws for the other stone have been re-built. The ring has also been re-finished and cleaned.
After

Sentimental Item Remake

It doesn't matter what condition your jewellery is in, we can re-make it into something special that you'll cherish for a lifetime. This client wanted a sentimental item creating from old, unworn jewellery.
Before
All stones were removed from the rings. The white gold rings were melted and cast into the final ring. The settings were made for each stone individually as each stone is different in shape and size. The stones were then set and the ring finished and rhodium plated.
After

Ring Re-sizing

The videos demonstrate some of the many tools and methods we use for resizing. These methods can be used when the shank of the ring is thick enough. But if, like the 3 rings below, the shank of the ring is thin, then we add more gold or silver into the shank itself. This method leaves no trace of the gold being added and your rings will always return back to you looking brand new!

Play Video
Play Video

Repairs Form

Submit the form below and tell Charlotte what you need to get your free quotation. By filling in the below form, you are simply requesting a price for your repairs or bespoke jewellery. This is not a legally binding contract and you do not need to make a purchase unless stated and agreed between both parties.